Terms of Business

By asking Us to quote for, apply or arrange Broker Services you acknowledge and agree they will be processed by Us in accordance with these terms.

1. DEFINITIONS

Advance Amount: The amount to be advanced to you by way of credit under a Finance Agreement following your acceptance of a Finance Offer and in relation to a Finance Agreement which is a hire agreement the total amount of the rentals due from you to the Lender under the Finance Agreement

Agreement: This document together with a Confirmation of Instructions and any other schedules and any other documents specifically referred to herein as being incorporated within this agreement between the Parties and as may be updated or amended from time to time in accordance with the terms of this agreement.

Broker Services: Our agreement to submit Lending Proposals to Lenders on behalf of you in order to procure so far as it can do so from such Lenders an offer of finance to you

Commission: A fee paid to us agent in a commercial transaction by a Lender

Completion: The date of your Finance Agreement with a Lender

Data Protection: The UK Data Protection Legislation and any other European Union legislation relating to personal data and all other legislation and regulatory requirements in force from time to time which apply to a party relating to the use of personal data (including, without limitation, the privacy of electronic communications and the guidance and codes of practice issued by the relevant data protection or supervisory authority and applicable to a party

FCA: Financial Conduct Authority

Finance Agreement: A credit or hire agreement of any type which is entered by you with a Lender following the provision by us of the Broker Services

Finance Offer: An offer by the Lender to enter into a Finance Agreement with you including where such an offer is conditional or unconditional or a replacement of any Finance Offer previously made

Lender: Any creditor or owner to whom we have presented a Lending Proposal

Lending Proposal: A proposal presented by us to the Lender containing details of you and your finance needs

ML Regulations: Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 as may be updated or amended from time to time and any other relevant Directives, legislation or regulations which may be in place from time to time to prevent financial crime including the Bribery Act 2010.

1. SCOPE

We agree to submit Lending Proposals to Lenders on behalf of you in order to procure so far as it can do so from such Lenders an offer of finance to you (“Broker Services”).

You wish to engage us for such Broker Services and are willing for the Lender to pay to us commission in relation to the provision of such Broker Services.

In consideration therefore of the Lender agreeing to pay commission to us for the Broker Services and in accordance with the terms of this Agreement the Parties agree as follows

1.  INTERPRETATION
   1.    person includes a natural person, corporate or unincorporated body (whether or not having   separate legal personality).

1. A reference to a Party includes third parties to which it has outsourced activities, agents, successors and permitted assigns.
2. A reference to a statuteor statutory provision is a reference to it as amendedor re-enacted or updated. A reference to a statute or statutory provision includes all subordinate legislation made under that statute or statutory provision.
3. Any words following the terms ‘including, include, in particular, for example’ or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.
4. A reference to writing or written includes fax and email.
5. References to clauses, schedules, appendices are, unless specified otherwise, references to clauses found in, schedules attached to or appendices attached to a Finance Agreement.
6. Data Controller, Data Processor, Data Subject, European Economic Area, Personal Data, Sensitive Personal Data and Processing shall have the same meanings as in the Data Protection Legislation and Processedand

4. YOUR REPRESENTATIONS AND ACKNOWLEDGEMENTS

1. You represent and acknowledge that:
   1. you have been advised by us to seek independent advice before signing this Agreement;
   2. we source Lending Proposals from a panel of lenders who will be supplied upon request
   3. we may receive commission from the Lender in relation to the referral of you by us to the Lender;
   4. you have read the terms and conditions of this Agreement and confirm that you wish to proceed to engage the Broker Services.
   5. You agree to act with the utmost good faith in the provision of information to us to enable us to accurately complete the Lending Proposal. In addition, you acknowledge that:
      1. the Lender is likely to make a Finance Offer relying on the information which is submitted to the Lender in the Lending Proposal by us, such information being given to us by you;
      2. should such information be false, it may render any Finance Offer void and any Finance Agreement entered terminated;
      3. you will not withhold any information from us which you know, or ought reasonably to know,

would affect the Lender’s view of the Lending Proposal or of you themselves.

1. The duty set out in clause 6.2 is continuous and applies to all the information you provide, whether we have asked for it or whether you have provided it voluntarily.
2. You agree to take all reasonable steps and use all reasonable endeavours to comply with and satisfy any condition imposed by the Lender.
3. You agree to notify us at any time you intend to appoint an additional or alternative broker or intermediary to obtain an offer of finance for you whereupon we will be entitled, but not obliged, to terminate this Agreement forthwith.
4. RENEWAL OF THIS AGREEMENT

1. This Agreement is for a duration of six months from the date of the Confirmation of Instruction or will expire upon your entry into a Finance Agreement with a Lender as a result of the Lending Proposal.

5.2 Following the duration set out in clause 7.1, should you then wish to continue to receive the Broker Services you may ask us to renew the Agreement for a further period of six months or until your entry into a Finance Agreement or further Finance Agreement.

6. TERMINATION OF THIS AGREEMENT

6.1 The Parties may terminate this Agreement by giving 30 days written notice to the other Party.

6.2 We may terminate this Agreement immediately at its reasonable discretion if you:

6.2.1 have provided false, fraudulent or misleading information to us either in the Confirmation of Instructions or at any other point in your communications with us or any Lender;

6.2.2 have breached any of the material terms of this Agreement;

6.2.3 have committed a minor breach of this Agreement but have failed to remedy such breach within 10 days of it occurring;

6.2.4 have been made bankrupt or entered into any arrangements with your creditors;

6.2.5 died;

6.2.6 refuse to accept on three or more occasions any reasonable Finance Offers which satisfy the Confirmation of Instructions;

6.2.7 breach the ML Regulations or any other financial crime legislation or regulation.

7. COMPLAINTS

7.1 We will investigate and deal with any complaints raised by you concerning the Broker Services promptly and reasonably.

1. For all complaints which cannot be resolved in accordance with the Early Resolution Procedure the following procedure must be used. 
   1. The complaint must be acknowledged in writing as quickly as possible, in any event within 5 business days of receiving the complaint. The Acknowledgement Letter (1) at Appendix III should be sent to the complainant together with our Complaints Procedure summary, in acknowledgement of the complaint. 
   2. We are required under the FCA's Rules to resolve complaints at the earliest possible stage.  However, the following time limits apply:
   3. all complaints must be acknowledged within 5 business days of receipt (note: if a complaint is received after close of business the date of receipt should be recorded as the next business day);
   4. all complaints must be dealt with within 8 weeks (56 days) of our receiving the complaint. A Final Response must be sent to the complainant within this time frame. 

7.3 When acknowledging a complaint Complaints Procedure summary setting out the complaints process should be provided to the complainant

7.4 If you are unhappy with our response to your complaint, we may advise you of your right to complain to the Financial Ombudsman Service and shall at that time provide the relevant details to you.

8. DATA PROTECTION

8.1 We will comply with all applicable requirements of the Data Protection Legislation. This clause is in addition to and does not relieve, remove or replace our obligations or rights under the Data Protection Legislation.

8.2 We acknowledge that for the purposes of the UK Data Protection Legislation when we are carrying out the Broker Services we are doing so as a Controller of your Personal Data and will act accordingly.

8.3 We agree that when sharing any Personal Data with a Lender we will ensure that the Lender has in place all appropriate technical and organisational measures to protect against unauthorised or unlawful handling of your Personal Data.

8.4 We will ensure that all our personnel who have access to and/or handle Personal Data keep the Personal Data confidential save to the extent that it is necessary to share such Personal Data in order to perform the Broker Services.

8.5 We agree that we will not transfer any of your Personal Data outside of the European Economic Area.

8.6 We will maintain complete and accurate records and information to ensure that we can demonstrate our compliance with the Data Protection Legislation.

8.7 On termination of this Agreement for any reason we shall as soon as reasonably practicable return or destroy all Personal Data which we hold in relation to you save where it is legally obliged otherwise to do so.

8.8 We will provide you with a Privacy Notice which complies with the UK Data Protection Legislation and which advises you of your rights in relation to your Personal Data.

9. MONEY LAUNDERING

9.1 You agree to provide us with any documents we and/or a Lender requires in order to comply with the requirements of the ML Regulations including any identity documents.

9.2 You agree to comply with any other financial crime requirements that we or the Lender or any relevant authority or regulator may require from time to time.

10. AMENDMENTS & VARIATIONS TO THIS AGREEMENT

10.1 Any amendment or variation to this Agreement proposed by us shall take effect on the date specified unless in the meantime you notify us of any objection to the amendment or variation or requests an extension of time before such amendment or variation take effect. Thereafter any such amendment or variation will only take effect when the Parties have agreed it in writing.

10.2 Any amendment or variation to this Agreement proposed by you shall take effect only when accepted by us in writing.

11. ASSIGNMENT & THIRD-PARTY RIGHTS

11.1 Pursuant to the Contracts (Rights of Third Parties) Act 1999 no person shall be entitled to enforce the terms of this Agreement other than the Parties.

11.2 We may assign, sub-contract, novate, mortgage, declare a trust in or otherwise transfer or deal within any manner this Agreement or any of its rights or obligations under this Agreement and shall give reasonable notice to you upon any such occurrence. You may not make any assignment, sub-contract, novation, mortgage, trust or otherwise transfer your rights or obligations under this Agreement.

12. COMMISSION DISCLOSURE

12.1 We are able to introduce you to a limited number of potential funders who can provide leasing finance for the Equipment. We will consider various factors such as your financial position, product terms and the amount of commission in deciding which funder to introduce you to. However, we are not independent and cannot give you impartial advice on the most suitable finance for you. You should therefore ensure you have considered what alternative finance options are available to you elsewhere before entering into any agreement with a funder we introduce.

12.2 If you enter into an agreement with a funder we introduce, they will pay us commission. This payment is intended to reflect the work we undertake and the costs we incur to arrange a potential finance option for you and is beneficial to us. The commission will be calculated as a percentage of the cost of the Equipment (exclusive of VAT). The payments you will make to the funder under your lease agreement will include charges to cover their costs. Those costs will include the amount of commission they pay to us. We will notify you of the exact amount of commission we will receive prior to you signing a lease agreement and you will be asked to consent to that commission being paid

13. MISCELLANEOUS

13.1 The invalidity or unenforceability of any provision in this Agreement shall not affect the validity or enforceability of any other provision and any invalid or unenforceable provision will be deemed to be severed from this Agreement.

13.2 The release or the failure to enforce any of the provisions in this Agreement by us at any time or for any period will not release or exonerate or in any way affect the liability of you or constitute a waiver of any term of this Agreement.

13.3 Headings are inserted for reference only and shall not affect the construction of this Agreement.

13.4 This Agreement and any Schedules hereto constitute the entire agreement between the Parties.

13.5 We do not act as agent for you and nothing contained within this Agreement shall constitute, or be deemed to constitute, partnership or joint venture between the Parties hereto.

13.6 We will maintain professional indemnity insurance cover in respect of its business with and on standard terms offered by reputable insurers.

13.7 If we hold your money, it will be kept in a separate designated client account for the benefit of you.

You accept that we shall have no liability for any economic loss (whether direct, indirect or consequential) insofar as it relates in any way to loss of business, loss of Client data, interruption of business or loss of profits or goodwill because of the manner of performance by us of the Broker Services or any obligations arising under this Agreement. This exclusion of liability will not, however, otherwise affect any statutory rights of yours.

13.9 The Agreement shall be construed in accordance with English Law and the Parties irrevocably agree to submit to the exclusive jurisdiction of the English Courts.